We warranty all our products against defects. If you are not entirely satisfied with your purchase, we're here to help. Pynamite warrants this Product, to be free from defects in material and workmanship as follows:

• Cube Pro - For a period of one (1) year from the date of purchase (whether or not actual use begins on that date), Pynamite will repair or replace defective electronic parts at its option, at no charge. This warranty does not include labor or other costs incurred for diagnosing, removing, installing, shipping, servicing or handling of either defective parts or replacement parts.  Additionally warranty does not apply to nozzles, tubing,  or fittings.
• This warranty applies solely to equipment supplied by Pynamite and is in lieu of all other warranties, expressed or implied. No person, agent, dealer, or distributor is authorized or empowered to give any other warranty or to assume any other liability on behalf of Solar Insect Systems 

Warranty Conditions:

• This warranty is extended only to the original Purchaser and is nontransferable.
• A purchase receipt or other proof of date of  purchase will be required before warranty service is rendered.
• Installation, use, care and maintenance must be normal and in accordance with instructions contained in the operating manual and Pynamite's service information. Failure to do so shall void this warranty.
• All claims for failure to conform to specifications or defects in material or workmanship under this warranty must be made promptly after discovery and, in any event, must be received by Pynamite not more than one year after the original purchase date.
• Pynamite reserves the right to inspect the equipment prior to any decision involving a warranty claim.
• Pynamite reserves the right to make warranted repairs at either the installed site or at Pynamite's location in Navasota, TX. If Pynamite opts for repair at its own location, Purchaser is responsible for shipping the item to Pynamite at its expense.

Manufacturer’s obligation under the warranty shall not apply to:

• Any equipment, which has been damaged by negligence, misuse, abuse, neglect and/or improper adjustment, accident, vandalism, acts of God, acts of war, whether declared or undeclared, improper application, or any other contingency beyond the control of Pynamite
• Cosmetic damage
• Damage in transit
• Failures caused by products not supplied by Pynamite
• Failures, which result from faulty installation, set-up adjustments, improper operation, power line surge, improper voltage supply or damage from lightning
• Any equipment that has been repaired or altered without authorization from Pynamite or in a manner inconsistent with such authorization
• Normal wear on any item or piece of equipment
• Lost items

Refunds

Cube Pro systems are not eligible for return or refunds. Their large size and value and the required specialized shipping box does not allow them to be shipped back.

Products other than the Cube Pro systems (and nozzle kits purchased with a Cube Pro system) can be returned within 30 days of purchase.  Contact Pynamite for an RMA number prior to returning any items. Products must be unopened and unused to be returned. Pynamite will make the sole decision as to whether products have been unopened and unused.

Customer is responsible for shipping the items back and should ship them fully insured and with a tracking number.  Pynamite takes no responsibility for mis-delivered or lost return shipments. A refund, minus the original shipping fee that Pynamite paid and a 20% restocking fee will be credited back to customer's original payment within 7 days of Pynamite receiving and approving return product. If Pynamite deems the item was opened or used, no refund will be given and the customer will need to provide a shipping label to receive the items back.

Incorrect Shipping Address

Customer is responsible for all charges incurred for return shipments and reshipments if the incorrect shipping address is given.

Contact Us

If you have any questions contact us at 800-955-2552.

info@mosquitoesinthemist.com